Frequently Asked Questions

We are always eager to answer your questions. For your convenience, we have listed out some common questions to get you an immediate answer. If you have a question and don't find it here, please contact us directly.

Answering your questions

Please find the answers to frequently asked questions below. Just click the question to reveal the answer. Use the questions topic filter to narrow the list.

Are you accepting new patients?

Always. As a new patient at Briargate Advanced Family Dental, your first appointment will include a comprehensive exam and x-rays to diagnose all your dental needs. They will answer all your questions, as well as go over your suggested treatment plan, pricing options and will help you schedule any future appointments.

What do I need to bring to my first appointment?

You will need a photo ID, insurance card, list of medications you are currently taking, and the phone number of your medical doctor. You will be asked to complete a patient registration form and medical and dental history forms.

Are x-rays necessary?

Absolutely. It is impossible to see directly between the teeth or under the gums or bone without the use of dental radiographs. Many diseases and conditions can only be detected with the use of dental x-rays. X-rays allow dentists to detect disease and other conditions much sooner than the clinical examination alone.

How often should I see a dentist?

The American Dental Association (ADA) guidelines recommend visiting your dentist at least twice a year for an exam and cleaning. Our office also recommends a minimum of two visits per year, with possibility of more depending on your individual needs.

How do I schedule my next checkup?

Simply call our practice! Our wonderful front desk will be happy to help schedule your next dental checkup at your convenience. If you are a new patient, please let us know, and we will provide you with all the information you need for your first dental visit.

Can I schedule an appointment for just a cleaning?

An exam to determine your oral health is an essential first step. The hygienist will perform cleanings based on your oral health. They will quickly schedule your cleaning, allowing proper time for them to give you the attention you deserve.

I'm pregnant but need to come in for treatment, What can I do?

We will only see women currently in their 2nd trimester, both the 1st trimester and 3rd trimester are crucial to the woman and child’s health. We will not be able to take x-rays, but we always welcome your visit. However, prior to your first visit, you must obtain a release form from your doctor, indicating that you can visit a dental office. With some exceptions, most procedures and treatments can easily be performed on expectant moms.

My dentist recommends a treatment that my plan does not pay for. Does this mean that the treatment isn't really necessary?

It is common for dental plans to exclude treatment that is covered under the company's medical plan. Some plans, however, go on to exclude or discourage necessary dental treatment such as sealants, pre-existing conditions, adult orthodontics, specialist referrals and other dental needs. Some also exclude treatment by family members. Patients need to be aware of the exclusions and limitations in their dental plan but should not let those factors determine their treatment decisions.

What insurance plans do you accept?

We are contracted with most major insurance companies PPO Plans, such as Delta Dental, MetLife, Aetna, Cigna, Guardian, United Healthcare, plus many more. Call our office to see if we work with your insurance!

Do you accept medicaid?

We do accept Medicaid, however we do reserve those spots for the special needs community.

Do you help patients that don't have insurance?

Yes. Our doctors and team members strive to make dental care available to everyone. Our office offers a number of financing options for your convenience, like CareCredit. And we offer our exclusive Loyalty Plan that can provide patients discounts of up to 20% off on many of our services.

Are payment plans available for my dental treatment?

We make dental treatment affordable and offer several payment options with our patients in mind. We accept many types of dental insurance and will process your claim upon receipt of your co-payment. We also offers financing through Care Credit.

Why didn't my insurance pay in full for my services?

Traditional, fee-for-service, insurance benefits are determined by a "usual and customary" formulation created by your insurance carrier. You will need to contact your insurance carrier directly to answer your question.

Why did I get a bill from you? My insurance will pay for my services.

All accounts with a balance owing are billed monthly. We bill insurance carriers as a courtesy to our patients; however, the patient is financially responsible for all balances due.

Still Have a Question?

We want you to have all your questions answered. Feel free to call us at (719) 475-2511 or click here.